A mother's Love

Most of us have had it, and most of us still want it. We give it to our own children if we have them, and to our animal friends and human friends too. How does one describe a Mothers Love? My mother ironed my shoelaces. And underwear, and baby blankets. You get the picture. This was how my mother expressed her love to me.

My mother was not a physically demonstrative person. In our family we didn't hug and cuddle each other. This is something I have not passed down to my own children. I cuddle with them; I touch them, even to their embarrassment. My own mother is in her twilight years this lack of physical closeness has affected me in an interesting way. I find that I want to keep my distance from her.

It is not that I am not there for her, I am, but in a more impersonal way. I make sure that she gets the best food, has flowers in the house and her house is kept clean. This in some ways is what she did for me; it is my version of ironing the shoelaces. I think that I am afraid to get too close, since she is leaving. My mother has dementia, and her mind is leaving this world, slowly gradually, but leaving and not coming back.

So do I take the risk and hug her and get close even though we all know what the end of the story looks like? Or shall I paly it safe like I always have? As a Project Manager I look at the risks and then make a pathway towards the goal. Being with my mother, and comforting her in these declining years is why I am here, I'm going to take the risk. I'll keep you posted.

Customer Service Anyone?

Recently I have been having trouble with my Uverse, at+t's newest offering. I live in a beautiful old house in a quiet neighborhood. I live near a large city and you would think that having troubles with your phone, Internet and TV would be a thing of the past. Not so.

I have documented over 30 calls to at+t and have had 16 specialty techs come over and try to find out what is happening. I have been told that maybe a squirrel ate through the wire. Really? Or that when there is rain it can jumble the lines. What does this mean? I have also been told that maybe we are in the shadow of a radio frequency that disturbs the fiber optics. What?

So about customer service. Every call I have made to at+t has been handled with courtesy and friendliness. They always apologize for the troubles I am having and sympathize with me. The techs are nice men and women who work hard and do their best to fix the problem. However the problem still exists, I still have dropped calls, frozen TV screens and no internet at odd times in the day. And although I am being "served" am I getting service?

Somehow at+t has separated these two, thinking that since I have been treated with kindness that I should be happy. At this point I just want the "service" to do its job with or without the nice "service agents". Were they there at 10:45 PM when I was watching Hawaii Five O last night, and the TV froze when they arrested the cute agent? No! I'm thinking of going back to the old system, forget the nice graphics and promises so I can watch a whole show or talk to my kids without having to apologize for the fact that my phone dropped their call again.
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Learning

How does one learn? I am studying Latin and am finding it very interesting and not because I can now read coats of arms or shields. What is so interesting is, understanding what part of my mind actually learns. Vocabulary has been relatively easy. Many words have cognates in English. Take "cognate" for example in Latin "to think" cognate in English means similar or comparable.

As I mentioned vocabulary has been fairly straightforward. Write it on a card read it every day for 2-4 weeks and its mine. What does not seem to stick well are the declensions, or noun varieties. I'll give you an example; the English words for this and these are hic, haec, and hoc. In Latin there are feminine nouns, masculine nouns and neuter nouns. Then there are plural of each of these. That would not be so bad, but there are six forms of each of these nouns, which end up being seventy-two if my math is correct. And most of them are unique. An example would be "that of yours” something that we English speakers don't even think about, ever.

The part of my brain that learns this type of information has had only a flicker of neural activity for years. As I wade my way through the class and attending tests, I have found that I have enlivened this area, but only by maybe three or four neurons to date. I'll keep you posted.

So what has happened by happy accident, is that my English grammar has become better, since learning Latin has forced me to learn my own language. How is that for irony? (Maybe that’s Latin too). Now before I publish my blog I always use spell check, and found that it disputed my grammar, oh well, I will keep up the study and one day will beat spell check!